We're here to help
Support
Beta means rough edges. Whether you hit a bug, need account help, or have a privacy request — reach out and we'll get back to you.
Contact
support@thegafferfm.comInclude your club name and a clear description so we can help quickly.
Email support
Write to support@thegafferfm.com from the email address linked to your account when possible. We aim to respond within a few business days during beta.
In-game feedback (preferred for bugs)
Logged-in managers should use the Feedback page in the main menu for bugs and suggestions. It captures useful context automatically and helps us triage faster than email alone.
What to include in a bug report
A clear description of what you expected versus what happened.
Steps to reproduce the issue.
Your club name, division, and the page or feature involved.
Screenshots or screen recordings if you have them.
Browser and device (e.g. Chrome on Windows 11).
Account & access issues
Forgot your password? Use the reset link on the login page.
Need account deletion or data access? Email support@thegafferfm.com with the subject line Account Request.
Before you write
Many common questions about seasons, promotion, free play, and beta expectations are answered on the FAQ page — it may save you a wait.
Check the FAQ or read the latest patch notes before emailing.